Privacy Policy
Last updated: July 29, 2026
True North Realty ("True North," "we," "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and how you can control it.
Information we collect
When you submit a form on our website — contact requests, tour requests, home valuations, open-house RSVPs, career applications, and similar — we collect the information you provide, such as your name, email, phone number, city or neighborhood of interest, and any message you send us. We also collect basic browsing context (the pages you visited on our site and where you arrived from) to help our agents follow up meaningfully.
How we use your information
- To respond to your inquiry. Submitting a form on this site is your permission for a True North agent or staff member to contact you about that request by email, phone, or text.
- For ongoing marketing — only if you opt in. If you check the marketing box on a form (or subscribe to our newsletter), we may send you new listings, open houses, market updates, and other real estate information by email. If you don't check that box, we won't add you to any marketing list.
- To improve our service. Aggregated, non-identifying data helps us understand which content is useful.
Unsubscribing
Every marketing email we send includes an unsubscribe link. You can unsubscribe at any time — one click and we'll stop. Unsubscribing from marketing does not prevent transactional messages (for example, a reply from your agent about a home you asked about).
Who has access
Your information is stored in our CRM and is accessible only to True North Realty agents and staff. We use trusted service providers (such as Brevo for email delivery) to operate the site and send email — they process data on our behalf and are not permitted to use it for their own marketing. We do not sell your information.
Your choices
You may request that we update or delete the information we hold about you at any time by emailing us. To review, correct, or delete your data, contact us at connect@nctruenorthrealty.com.
Contact
Questions about this policy? Reach us at connect@nctruenorthrealty.com or through our contact page.