Rental properties, managed like our own.
Boutique, hands-on property management from a brokerage that already lives and breathes the Catawba Valley market. We protect your asset, care for your residents, and give you straight answers — where service sets the standard.
One team. Both sides of the door.

Hand your rental to a team that treats it like their own.
- Free rental market analysis & cash flow projection
- Full MLS + syndication marketing
- Transparent 10% management fee
- Owner portal with monthly statements & 1099s

Looking for your next place in the Catawba Valley?
- Quality, well-maintained homes
- Online portal for rent & maintenance
- Responsive, professional coordination
- Fair-housing compliant screening
A mini resource center for owners & residents.
Estimate your rental cash flow
See how your property could perform in today's rental market.
Calculate
Meet Katherine.
Katherine is your day-to-day point of contact for everything Property Management at True North — from owner onboarding and rental market analyses to resident placement, maintenance coordination, and monthly reporting. Steady, detail-oriented, and easy to reach.
Full-service management, without the runaround.
One team, one point of contact, and a management program built for owners who want their property handled correctly — not just occupied.
Full MLS exposure, syndication to every major rental platform, quality photos, yard signage with QR codes, and — for premier homes — professional photography and 3D Matterport tours.
Every adult applicant is screened for credit, background, income, and rental history — placed in compliance with fair housing law.
Online payment portal for residents, prompt monthly owner disbursements by check or ACH, and clear monthly statements.
Tenants submit through the portal. We troubleshoot, coordinate vetted vendors (yours or ours), document everything, and stay within your pre-approved thresholds.
NC-compliant leases, 60-day renewal reviews, HOA rule enforcement, lawful notices, and — if ever needed — attorney-coordinated evictions.
24/7 access to monthly statements, year-end 1099s, tax documents, maintenance records, and secure messaging.
Our commitment to your investment.
Strategic pricing from up-to-date market data, competitively positioned to maximize rent while minimizing vacancy.
Quality photos, virtual tours, MLS + top rental sites, QR-code signage, and Matterport for premier listings.
Strong vendor relationships and proactive upkeep protect your asset and control long-term expenses.
Fair housing, NC lease law, security deposit handling, trust accounting, and eviction coordination — done by the book.
Easy-to-use owner portals, prompt responses, and proactive updates so you’re never in the dark.
Personal service that big-box managers can’t match, tuned to each neighborhood we work in.
A calm, predictable process.
Walk the property, discuss goals, and review a rental market analysis and cash flow projection.
Sign the management agreement, collect a W-9 and property details, and prep the home for market.
Photos, MLS + syndication, QR signage, and coordinated showings until a qualified applicant is placed.
Full screening on every adult and a compliant NC lease signed by all parties.
Rent collection, maintenance, inspections, statements, and 60-day renewal strategy.
No surprise line items.
Of collected rent. Charged only when your property is producing income.
Paid by the tenant at lease signing — covers marketing, documentation, and lease setup.
See what your rental could produce.
Enter your property details, then we’ll generate your personalized cash-flow estimate. Step 1 of 2.
Looking for a place to rent?
Our current True North–managed rentals are listed in our secure Buildium portal, with live availability, photos, floor plans, and one-click application.
Pay rent, submit maintenance requests, and view your lease documents in one place.
Sign in to resident portalEverything you need — one click away.
Direct links to our Buildium portal for residents, applicants, and owners.
Straight answers for owners.
How do you determine the recommended rent rate?+
We review active and recently rented comparables, your home’s condition and features, and how competitively you want to price it (faster occupancy vs. higher rent). You set the final rate — we provide the recommended range and let the market response confirm it.
Who pays for what?+
Tenants typically pay all utilities, provide their own appliances, and maintain the lawn (any of these can be built into the rent). Renter’s insurance is required. Owners cover the mortgage, taxes, insurance, repairs, and HOA dues.
How do you screen tenants?+
Every adult applicant completes a credit check, background check, rental history verification, and income verification — all in compliance with fair housing law.
What lease terms do you offer?+
We recommend starting with a 12-month lease. Shorter terms may be approved with higher rent or deposits. Renewals are reviewed with owners 60 days before expiration.
Can I decline pets?+
Yes — but Fair Housing requires acceptance of Emotional Support Animals at no extra cost. Many renters have pets, so declining narrows the pool. We recommend a non-refundable pet fee and monthly pet rent if you allow them; damage beyond normal wear is fully chargeable to the tenant.
How are maintenance requests handled?+
Tenants submit through the online portal. We review, troubleshoot, request photos, and coordinate vendors within a pre-approved threshold. Major repairs always require owner approval, and everything is documented.
What are your management fees?+
10% of collected rent. Tenants pay a $250 administrative fee at lease signing that covers marketing, documentation, and lease setup — no surprise fees to owners.
How are owner payments handled?+
Monthly owner draws are sent by check or electronic transfer. You get 24/7 portal access to statements, year-end tax documents, maintenance records, and secure messaging.
What documentation is done at move-in and move-out?+
Detailed photo documentation, a walkthrough checklist, and secure records stored in your owner portal — protecting both you and the tenant if there’s ever a dispute.
How are evictions handled?+
Evictions are rare, but if needed we follow all NC legal procedures, issue required notices, coordinate with trusted attorneys, and prepare documentation to prevent delays.
Can I keep my home listed for sale while it’s rented?+
Yes, with considerations: showings must be coordinated, tenants have the legal right to remain until the lease ends (the lease conveys to the new owner), and some buyers prefer immediate occupancy. Investors often see tenancy as a benefit.
How long does it take to find a tenant?+
On average about one to two months, depending on price, season, and competition. Approved tenants are asked to choose a move-in date within 30 days.
How hands-on do I need to be?+
Your choice — our management style is intentionally flexible. Stay involved or go fully hands-off. You can also keep doing your own lawn care or use your preferred vendors.
Can I sell the property later through True North?+
Absolutely — many of our owners eventually list with us. Because we already know the property inside and out, the transition from managed to marketed is seamless.
Ready to hand it off to a team that treats it like their own?
Tell us about your property (or the rental you’re looking for). Katherine will follow up personally with next steps.
- Free rental market analysis & cash flow projection
- Transparent 10% management agreement
- Local, licensed team — no big-box runaround

